Did you know that the average conversion rate for B2B companies stands at 2.23%? If this benchmark seems unreasonably high, it is time for you to buckle up. Evidently, having a low click-through rate fetches fewer conversions. It is a common cause of concern in the sales scene.
That reminds me of our client James. He runs a successful accounting software firm and until last month, he was constantly mulling over why his CTR is low. We reached out to him and shared our tips to improve CTR organically. And after a month, he is a happy man enjoying a 40% increase in conversions.
If you too want to achieve similar results, we are there to help you with our inputs.
But let’s understand the basics before jumping on to the tips.
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The email click-through rate refers to the number of recipients taking action and actively clicking on the links in your email after they finish reading it. In fact, it is one of the most important email metrics to track.
There are two types of email CTRs: TCTR (total click-through rate) and UCTR (unique click-through rate).
TCTR measures the total number of clicks a link gets. On the other hand, UCTR measures the number of unique clicks an email link gets.
For instance, if someone opens the same email on a desktop as well as their phone the TCTR count is two, and the UCTR count is only one. Similarly, if someone clicks on the same link twice, it would mean 1 count to UTCR and 2 counts to TCTR. Hope you get the idea!
Calculating email CTR is quite easy.
Firstly, divide the number of subscribers who clicked on your email by the number of emails sent. Now, multiply the result by 100 to get a percentage.
Here’s the formula,
Higher click-through rate indicates more relevance for your readers.
After knowing what email CTR means, it is time to know what a good email CTR is. According to a study, the average CTR for most marketers is 7%. If your rate is higher than that, simply pat your back and forget about this post! We’ve got your back if this seems a bit difficult to achieve, nevertheless.
Now, there cannot be click-throughs without opens. So, you must be eager to know what a good email open rate is, right? Though it varies across industries, the average email open rate is between 15% and 25% in email marketing.
Now that you have an idea of the email CTR, let’s see how we can improve the email click-through rate.
It is quite obvious that you can generate higher clicks only when the recipient finds your content relevant.
For instance, a civil engineer will relate better to an email comparing the top 3 construction software than one about a website offering accounting services. It means that your email must resonate well with the prospect. Only then can you expect a positive response.
Since the subject line is the first thing your recipients see in an email, it is essential to get them hooked. So, optimize it before you start aiming for a higher email CTR.
Quite often, salespeople try to create catchy subject lines that have no relevance to the email copy. While this can fetch you good open rates, it does so come with a risk of being marked as spam. In short, deceiving your recipients is a grievous mistake. Plus, this can adversely impact sender’s reputation!
It is recommended that you test your subject lines and ensure that they resonate well with your recipient. There’s a simple way to do it:-
Coming up with effective subject lines can be tough. You can use our free subject line generator to get better ideas.
Salespeople often use pre-headers to give a sneak peek into their emails. It helps in grabbing the reader’s attention. Plus, you can get a reasonable click-through rate by keeping your pre-header relevant with the links inside your email.
Here’s an example of a pre-header,
If you send an email to a prospect named Paul, which of the two openers are more likely to get his attention?
A: Hello prospect, thank you for your interest in our product….
B: Hey Paul, it’s great that you stopped by….
Don’t you feel that B is a clear winner here? It is because it has the prospect’s name.
Hope you get the point!
Add as many elements of personalization to your email content as possible. The example shows that using their first name once in the subject line (and a couple of times in the email body) works like magic. It makes them feel special and the email exclusive. As a result, they are encouraged to open it.
It is essential to know the prospects you are targeting. Learn everything including the details of their company, their role, the pain points, the product or software in use. Apart from that, find personal details, such as their preferences, interests, mutual connections, and anything that you can use to build a rapport with them.
Gaining enough knowledge about prospects will help you provide relevant offers. As a result, it will fetch you more click-throughs. The prospects would also be glad to see that you made an effort to learn about them before reaching out.
Many B2B sales teams have increased their click-through rates using this tactic.
The device used to read your email also decides how recipients respond to your email. In simple terms, when a sender doesn’t optimize an email for a mobile device, the recipient has to struggle to read it. Where do you think such an email will land? Most likely in the trash folder, thereby, dipping the click-through rate.
On the contrary, emails that are optimized for mobile devices have 15% higher click-through rates. Isn’t that an eye-opener?
Are you aware of the best email sending time? You can either trust the popular opinion of email marketers or count on the survey statistics to get your answer. However, you can’t blindly go by the timing you find there. There are several factors to consider such as your industry and your target audience.
It’s great to find a time that works for them. You are likely to get more clicks when your emails reach recipients at a time when they are in the right frame of mind.
Studies indicate that emails with just one social sharing button can generate a CTR 30% higher than emails without it. There is a 55% higher jump in CTR when there are more than three sharing options. The point is that even if the recipient doesn’t find your email to be helpful to them, they can share it with a friend or colleague who will find it relevant. Having a social sharing button makes it easier, and you can improve your email click-through rate.
Have you ever added a zillion CTAs (call-to-action) to an email? Don’t feel guilty if you have! We understand that it is tempting to do so. You might be under the impression that the recipient will at least click on one when there are many options. Well, sadly, that is not the case. Instead, it can backfire on you as the recipient will get overwhelmed by too many CTAs. They may not click on any, leaving you out in the cold.
Add only one CTA to your email so that the recipient focuses only on one action. Also make sure that your email copy drives the reader to take action mentioned in the CTA.
CTA placement also matters in fetching a high CTR. By placing the call-to-action on the right side of the emails, you can see an increase in the rate! Did you know about this trick? It’s great if you are using it already.
Note: You can improve your CTAs by using an active voice. Let your CTA reveal what will happen upon clicking on the button and see how email click-through rates increase.
Make sure that your emails focus on one topic. When there are multiple topics in an email, it distracts the reader, and they don’t click on any link. The attention span of individuals is relatively short, and they tend to lose focus easily. Forget about emails, you know how tough it is to even make a person engage with Instagram reels!
Try to consider your recipients’ interests. If you email individuals on your mailing list who are not interested in your offer, your click-through rates will dip considerably. Therefore, it is better to segment your mailing list. Doing so will help you send customized emails to prospects based on their interest. Recipients will naturally engage with emails that they find relevant. In short, provide what people need and see how your CTR booms!
You can use FOMO or the fear of missing out to your advantage. Create a sense of urgency by offering them a time-limited deal that gives them a now-or-never kind of a feeling. Make your CTA so enticing by using the right words that they can’t wait to grab the offer.
For instance, when you say ‘Join the event’ in your CTA, the number of clicks would be less when compared to the clicks on a CTA saying – ‘Limited spots for the event.’
When prospects learn that there are a limited number of seats for an event they are interested in, they try to grab the deal. That is the impact of FOMO. It does the trick every time!
Use a good mix of plain text and graphics in your email. A big button with right color combinations would draw the prospect’s attention better.
Using an HTML button instead of an image button is a good idea as the former resizes based on the device the prospect uses. Also, images may not load for some subscribers, which can put you in a tough spot. As the prospect can’t see the CTA, you will see a dip in click-through rates. Another advantage of using an HTML button is that your email will load faster and fetch you better results.
People tend to do what others are doing, especially when they see profit in it. Simply put, the actions of one person influence another, and this phenomenon works well in sales. It is called social proof. You can use it in your email copy to give prospects a nudge to click on the CTAs. Try using reviews, customer testimonials, and even success stories as social proof in emails. It builds trust. Additionally, it shows the prospects what your existing customers feel about your product or service.
Videos help you connect with prospects at a different level. You can build better relationships by adding videos as they are fun to watch and do an excellent job of grabbing your prospect’s attention. Even GIFs can give your CTR a boost.
Think of how you get drawn to the P.S. in a letter. Well, you can try that in emails as well as it is a sure-shot way of getting the prospect’s attention. Psychology says that the last element draws as much attention as the first element. Thereby, adding a P.S. in your email works in your favor. It gives the chance to reiterate your offer and get the recipient to take action.
Email campaigns with images in them have 42% higher click-through rates. Visual content is way more effective in capturing readers’ attention and helps them understand your message faster. However, it doesn’t mean that you can just add images and get excellent results. The choice of images has a huge role to play in CTRs. They have to be relevant to your message and look visually appealing. Hope you get the point!
Finally, to sum up, these are the 16 tactics you should implement for a higher click-through rate and better email campaign performance.
As you can see, the email click-through rate is an essential metric for any email campaign. After all, you can get things moving when prospects take action! Try using our tips and witness a tremendous increase in your numbers like most of our users.
However, not all tips can get you the desired click-through rates. Certain tactics won’t work for your industry and therefore you should use the trial-and-error approach. The ones that work well and fetch you great click-throughs are worth keeping. Do A/B testing and watch your metrics closely to know how your email campaign is faring.
Feel free to share your thoughts and drop an email to [email protected]. Please let us know what you want to read in our next blog post. We’ll be more than happy to hear from you.
The email click-through rate refers to the number of recipients taking action and actively clicking on the links in your email after they finish reading it. It is one of the most important email metrics to track.
According to a study, the average CTR for most marketers is 7%. If your rate is higher than that, simply pat your back and forget about this post! We’ve got your back if this seems a bit difficult to achieve
Calculating email CTR is quite easy. Firstly, divide the number of subscribers who clicked on your email by the number of emails sent. Now, multiply the result by 100 to get a percentage.
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